What if I want to request an item with CSU+ but can't locate it in OneSearch?

Answer

Unfortunately, it's a known issue that the request tile will not appear if the library owns a physical copy of the article. Luckily, there is a way you can still make your request in OneSearch.

 

  1. From OneSearch, use the navigation bar above the search bar to see more options/services.

OneSearch Navigation Bar

  1. Select CSU+ Request

OneSearch CSU+ Request Option

  1. Log in using your MyCalStateLA username and password when prompted.
  2. Select whether you are requesting a Book and Media or Article.

CSU Item Type Request

  1. Fill out as much information as possible. For articles, add the DOI or PMID if possible (normally in the citation)
  2. Submit your request by selecting "Send Request."
  3. You can view the status of your request(s) in the "My Requests" section of your OneSearch account. CSU+ Account Access

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  • Last Updated Mar 15, 2023
  • Views 200
  • Answered By Tiffanie Ford-Baxter

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